Refund policy

At Made By Erica, we want you to feel confident when you order from us. Please read carefully to understand which items can be returned and how our process works.

Items That Cannot Be Returned

  • Custom products: All personalized items (such as flexible magnets, fridge magnets, button magnets, photo prints, and other custom-made products) are final sale and cannot be returned or refunded.

  • Gift cards: Non-refundable.

  • Personal care or perishable goods: Not applicable to our store, but included for legal compliance.